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Phone+ 34 971 692 000

reservas@clubsantaponsa.com
Nunyo Sanç, 14 Santa Ponsa
07180 Mallorca - Spain
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General Conditions

The general conditions for Club Santa Ponsa are the following:
Check-in From
12:00 hrs.
Check-out Until 11:00 hrs.
Children and extra beds All children under 2 years stay free of charge when using existing bedding. All children under 2 years are charged EUR 3.75 per night per person for cots. Maximum capacity of baby cots in a room is 2. Any type of extra bed or baby cot is upon request and needs to be confirmed by the hotel. Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel. Pets are not allowed.  Accepted credit cards Visa, Euro/Mastercard, Maestro. The hotel reserves the right to pre-authorise credit cards prior to arrival.
Important information  All the guests travelling with children must indicate their ages in the Comments box when booking.

Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way. Club Santa Ponsa takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking.     

Booking Cancellations

By making a reservation with a hotel, you accept and agree to the relevant cancellation and no-show policy of that hotel, and to any additional terms and conditions of the hotel that may apply to your reservation or during your stay, including for services rendered and/or products offered by the hotel. The general cancellation and no-show policy of the hotel is made available on our website at the hotel information pages, during the reservation procedure and in the confirmation email. 

The cancellations will not endure charges always and when the conditions established by the hotel are fulfilled. The automatic cancellation of your booking does not includes additional costs. If a booking cancels 72hrs before the arrival, expenses are not generated by cancellation. Please note that certain rates or special offers are not eligible for cancellation. Consult the paragraph of  "Cancellations" in the Booking Confirmation form or in the Bond of Presentation.
 
FOR THE PERIODS OF 01/06/2011 UP TO 31/08/2011, AND 19/12/2011 UP TO 02/01/2012; THE CANCELLATION OF A RESERVATION WITH LESS THAN 72 HRS OF ANTICIPATION TO THE DATE OF THE ARRIVAL, SUPPOSES THE COST OF 1 NIGHT PER PERSON AS COSTS OF CANCELLATION.
 
If you wish, you can request more information to our personnel of reservations by calling to +34 971 692 000